Data protection notice

PDPA Notice

Last updated 4 May 2026

This notice explains how MALCONREP GROUP OF COMPANIES handles personal data collected through this website in line with current Malaysian personal-data practices and the Personal Data Protection Act 2010 (PDPA).

PDPA contact channel

Email info@malconrep-group.com for access, correction, or data-handling requests linked to this website.

Data user and contact details

MALCONREP GROUP OF COMPANIES is responsible for personal data collected through this website. Our registered office is MALCONREP GROUP OF COMPANIES, Lot 33, Jln Sg. Pinang 5/1, Taman Perindustrian Pulau Indah, Pelabuhan Klang, Selangor, Malaysia 42920.

For privacy or PDPA-related requests, contact info@malconrep-group.com, telephone +603.3167.7770, or fax +603.3167 7920.

Categories of personal data

When you submit an enquiry through this website, we may collect personal data and related business information that identifies you or allows us to contact you.

  • Name, company, work email address, and phone number.
  • Inquiry type, cargo profile, operational requirements, and message content.
  • Associated submission metadata such as IP address, request URL, referrer, user agent, and submission time.

Purpose of processing

We process personal data collected through this website to respond to enquiries, evaluate potential service fit, communicate about requested logistics requirements, maintain internal records of website-originated enquiries, and protect the integrity of our website and submission channels.

Disclosure of personal data

Personal data submitted through the website may be disclosed to authorised members of our sales team and to service providers that support the website and email-delivery workflow, including Resend for enquiry transmission.

We may also disclose personal data where required or permitted by law, court order, regulator, or to protect our rights and legitimate business interests.

Retention and security

Website enquiry submissions are generally retained for up to 30 days unless a longer period is reasonably required for an active commercial discussion, legal obligation, or dispute-management purpose.

We use reasonable measures to protect personal data in our possession, but no system can provide absolute security.

Consequences of not providing data

If you do not provide the required information requested in the enquiry form, we may be unable to evaluate or respond to your request effectively.

Your PDPA rights

Subject to the PDPA and any applicable exceptions, you may request access to personal data we hold about you and request correction of inaccurate, incomplete, misleading, or outdated data.

You may also request to withdraw consent for future processing where consent is the legal basis relied upon. Any such withdrawal may limit our ability to continue handling your enquiry or related communication.

Submitting a PDPA request

To submit a PDPA-related request, send your request to info@malconrep-group.com with sufficient detail to identify the request and the data concerned. We may ask for additional information to verify identity and process the request responsibly.